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We strongly encourage you to contact us before your purchase and we will be happy to help you choose the right products. 

We accept returns upto 30 days from the date of receipt of product by our customers for any manufacturing defects or if a wrong product is sent. If you need to return a product, just contact us and we will arrange a reverse pickup via Fedex. Your refund will be processed within 3 days after it is received at one of our warehouses. We charge a 15% fee for restocking the product. This is only applicable to products that have been removed from their original packing.

The following products are custom cut or made to order, and are therefore not returnable (unless they are damaged / defective / wrongly sent):

  • All Nankarrow GeoWeave fabric
  • All Nankarrow Resorb Panels
  • Any product custom cut to size or CNC profiled, including but not limited to perforations, engraving, bevelled, and chamfered.
  • Materials that are custom digitally printed.
  • Quilted sound blankets
  • Materials that are custom- painted, dyed, HPC Coated or have other custom finishes
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.