We accept returns upto 30 days from the date of receipt of product by our customer. If you need to return a product, just contact us and we will arrange a reverse pickup via Fedex. Your refund will be processed within 3 days after we get it back. We charge a 15% fee for restocking the product. This is not applicable to products that have not been removed from their original packing and are returned unused.
The following products are custom cut or made to order, and are therefore not returnable (unless they are damaged or defective):
- All GeoWeave fabric
- Any product custom cut to size or CNC profiled, including but not limited to perforations, engraving, bevelled, and chamfered.
- Materials that are custom digitally printed.
- Quilted sound blankets
- Materials that are custom- painted, dyed, HPC Coated or have other custom finishes