Serdia Pharamceuticals, (Team One Architects) Mumbai

When their newly designed 15000SqFt office was inaugrated, Serdia found that the acoustics were disruptive and deterred productivity. A recent study about open offices design from Oxford Economics found the ability to focus on work without interruptions is a top priority in the workplace—over perks like free food or onsite daycare. Their office was a noisy place, between conversations, phone calls, typing and people rifling through their desk.

Noise was particularly troublesome as call centre desks were putting client privacy at risk since one phone conversation was easily overheard by the rest of the office. A super-silent HVAC system meant there was hardly any background noise to mask the sound. The Aural Exchange team is often called in to improve call centre acoustic issues well after the lighting is laid out and sprinklers are in, limiting what can be done without having to redesign and rewire. We installed a comprehensive acoustic baffle system, ensuring that office acoustics reached desirable levels. Nankarrow Canopus baffles were chosen after a shoot-out with several international brands.